Success Criterion 2.1.2 - Level A
No Keyboard Trap
Ensure users of the keyboard interface do not get stuck. Users might not be able to close pop-ups, menus and overlays. Many assistive technologies do not support clicking next to an element. You must include a close button which assistive technologies can activate.
Impact
Users get very frustrated when they get stuck while using an app.
For example, in processes, prevent users from getting stuck by repeating actions indefinitely.
Check
“Are there places in the app where you get stuck with assistive technologies?“
We suggest testing with a screen reader and keyboard access.
Solution
Add a close button to all overlay and popups.