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Success Criterion 3.3.7 - Level A

Redundant Entry

Information previously entered by or provided to the user that is required to be entered again in the same process is either:

  • auto-populated, or

  • available for the user to select.

Except when:

  • re-entering the information is essential, the information is required to ensure the security of the content, or

  • previously entered information is no longer valid.

The intent of this Success Criterion is to ensure that users can successfully complete multi-step processes. It reduces cognitive effort where information is asked for more than once during a process. It also reduces the need to recall information provided in a previous step.

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